About Us

Building public trust in our united profession


Public trust


We are a professional body dedicated to raising standards in our united profession to build public trust in the insurance and personal finance profession through relevant learning, insightful leadership and an engaged membership. We have more than 129,000 members all over the world who commit to professional standards by maintaining continuing professional development and by observing a published Code of Ethics.


Professional qualifications


We provide professional qualifications from essential core units to advanced studies, and both aspiring and established professionals can choose the learning pathway that fits their job role and career aspirations.


Our institutes


Our members can access 56 local institutes across the UK and 37 affiliated international institutes spread across the globe, so when you become a member of the Chartered Insurance Institute (CII), you also become a member of an institute that is usually close to where you live or work. These institutes are an essential part of our offer, providing events on relevant subjects, CPD training, networking opportunities, career guidance and local news to our members.


Corporate programmes


We also work with employers to support staff in their professional development through our range of company-wide training solutions. Our team works strategically with organisations to create training and development programmes that are driven by business needs.




Chartered status is a symbol of technical competence and professional standards which demonstrates that you are at the forefront of your profession and serves as a mark of trust. As a Chartered body of more than a century’s standing, the CII grants Chartered titles to individuals and organisations that uphold the Chartered ethos.


Our Societies


We recognise that individual segments within our membership have specific needs from a professional standards perspective and this is the role that our Societies play. The core objectives of our Societies are to raise standards through a focus on professional ethics and culture, good practice guidance, thought leadership and a dedicated programme of continuing professional development.


Coronavirus outbreak


Following the UK government’s announcement in March 2020 that all non-essential contact and unnecessary travel should cease, we put in place plans to assist members and staff during the ongoing coronavirus outbreak. We postponed April written examination sittings that were due to take place on 20, 21 and 22 April until October.

At the time the annual report was published (June 2020) we continued to monitor and review the situation in line with government guidance. For CII staff we have followed the government’s guidance and were working from home. As a consequence of the agile working practices introduced two years ago, all members of staff are equipped to work remotely until government advice changes.

The CII has taken this action because our priority is ensuring the health and safety of our staff and members and providing the profession with ways to continue to deliver their services to the public. Our focus will be on providing digital content for our members to support CPD requirements during this period and continuing to issue guidance to members in their vital role helping members of the public.





Total revenue for the year was £45.2m, a £2m increase on 2018


129k members


56 Local institutes in the UK


37 affiliated international institutes